TCS.Bouthaina Shawkat

TCS.Bouthaina Shawkat

Tele • Region: TCS • Country: Qatar • Window: Current Month

From To

Key Metrics

Snapshot of performance for the selected date window. Each tile includes a short explanation.
Agent ID: 247 • User ID: 3261

Due Today (FUs)

0
Latest scheduled follow-ups landing on today.

Due Tomorrow (FUs)

26
Latest scheduled follow-ups landing on tomorrow.

Total Assigned (all-time)

249
All leads ever assigned to this agent.

New Leads (window)

249
Leads created in this window for this agent.

Leads Touched

242
Distinct leads with at least one FU by this agent.

Follow-ups Scheduled

111
Leads whose latest FU falls inside this window.

Overdue Follow-ups

0
Latest FU date is in the past & not completed.

Not Interested

0
Leads marked with “Not Interested”.

Signed (credited)

1
Signed clients credited to this agent.

FU Adherence

33.2%
Completed on/before scheduled time.

Median Lead Age

5d
Open leads (excl. signed & NI).

Empty-Note FUs

1
Latest FU per lead has empty remark.

Breakdowns

Statuses, sources, aging & cadence.

Status (snapshot)

StatusCount
Didnt Answer Call134
call later - follow up51
Not In Service Called more then 3 times36
WhatsApp Details12
Lead Submited12
Following up - After Meeting2
Following up to Set a Meeting2

Sources (new in window)

SourceCount
Data Entry - Call Center - Amina Nabeel - Qatar63
Data Entry - Call Center - Dina El Sayed - UAE41
Data Entry - Call Center - Aya Salah - Qatar36
Data Entry - Call Center - Youmna Alaa - Qatar31
Data Entry - Call Center - Esraa Ibrahim - Qatar30
Data Entry - Call Center - Amira Shawky - Qatar28
Data Entry - Call Center - Alaa Sulaiman - UAE12
Call Center - Cold Calling - Qatar8

Aging Buckets (snapshot)

0–2d: 723–7d: 1338–14d: 4415–30d: 0>30d: 0

FU Cadence (avg days)

2.2d
Average days between FUs by this agent (window).

Action Queues

Work lists for the agent. CSV export available.

Overdue Follow-ups

Past due & not completed.

Export CSV
IDCompanyClientMobileNext FUStatusRemarkLink
No overdue follow-ups 🎉

Due Today

Scheduled for today.

Export CSV
IDCompanyClientMobileNext FUStatusRemarkLink
Nothing due today.

New & Untouched (window)

Newly created with no FUs.

Export CSV
IDCompanyClientMobileCreatedLink
281901Silmar Trading and Cont - Doha0097444727779 2026-04-22 09:57:24 Open
281902DAR AL-TAFSEEL - Doha0097471000203 2026-04-22 09:57:24 Open
281896Top Furniture - Doha0097477149794 2026-04-22 09:57:23 Open
281897Florist - Doha0097451170119 2026-04-22 09:57:23 Open
281898massage service - Doha0097433052079 2026-04-22 09:57:23 Open
281899Isabella Massage Service - Doha0097452036265 2026-04-22 09:57:23 Open
281900Dilu Jewellers - Doha0097444421099 2026-04-22 09:57:23 Open

Recently Signed (credited)

Signed during window & credited to this agent.

Export CSV
IDCompanyClientMobileSigned AtLink
276703Mr. KhaledKhaled55725223 2026-04-19 06:20:00Open

Productivity Timeline (Daily)

New leads, FUs by this agent, and signed deals credited.

New Leads

New per day.

Follow-ups Logged

FUs by this agent per day.

Signed (credited)

Signed per day.

Window

Range & days covered.

2026-04-01 → 2026-04-30Days: 30
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