TCS. Shahd Moustafa

TCS. Shahd Moustafa

Tele • Region: TCS • Country: UAE • Window: Current Month

From To

Key Metrics

Snapshot of performance for the selected date window. Each tile includes a short explanation.
Agent ID: 184 • User ID: 3144

Due Today (FUs)

0
Latest scheduled follow-ups landing on today.

Due Tomorrow (FUs)

22
Latest scheduled follow-ups landing on tomorrow.

Total Assigned (all-time)

176
All leads ever assigned to this agent.

New Leads (window)

147
Leads created in this window for this agent.

Leads Touched

159
Distinct leads with at least one FU by this agent.

Follow-ups Scheduled

148
Leads whose latest FU falls inside this window.

Overdue Follow-ups

0
Latest FU date is in the past & not completed.

Not Interested

2
Leads marked with “Not Interested”.

Signed (credited)

2
Signed clients credited to this agent.

FU Adherence

45.6%
Completed on/before scheduled time.

Median Lead Age

4d
Open leads (excl. signed & NI).

Empty-Note FUs

0
Latest FU per lead has empty remark.

Breakdowns

Statuses, sources, aging & cadence.

Status (snapshot)

StatusCount
Didnt Answer Call81
WhatsApp Details42
call later - follow up23
Lead Submited9
Meeting Assigned7
Following up to Set a Meeting4
Following up - After Meeting4
Postponed the Meeting3
Not Interested - Before Meeting2
Waiting For Payment - After Meeting1

Sources (new in window)

SourceCount
Data Entry - Call Center - Fagr Mohamed - UAE26
Data Entry - Call Center - Esraa Emad - UAE19
Data Entry - Call Center - Shaimaa Mahmoud - UAE18
Data Entry - Call Center - Radwa Mohamed - UAE18
Data Entry - Call Center - Samar Ibrahim - UAE17
Data Entry - Call Center - Dina El Sayed - UAE13
Data Entry - Call Center - Aya Rachad - UAE9
Data Entry - Call Center - Al Shaimaa Ibrahim - UAE8
Data Entry - Call Center - Omnia Salem - UAE8
Haytham Jana Whatsapp BroadCast - UAE7
Data Entry - Call Center -Hanin Samy - UAE3
Call Center - Cold Calling - UAE1

Aging Buckets (snapshot)

0–2d: 03–7d: 1048–14d: 2515–30d: 23>30d: 22

FU Cadence (avg days)

3.9d
Average days between FUs by this agent (window).

Action Queues

Work lists for the agent. CSV export available.

Overdue Follow-ups

Past due & not completed.

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IDCompanyClientMobileNext FUStatusRemarkLink
No overdue follow-ups 🎉

Due Today

Scheduled for today.

Export CSV
IDCompanyClientMobileNext FUStatusRemarkLink
Nothing due today.

New & Untouched (window)

Newly created with no FUs.

Export CSV
IDCompanyClientMobileCreatedLink
233394شركه تصميم - Uae00971581092106 2026-02-18 10:48:09 Open
233395احمد محمد عبد الصمد - Uae00971505595282 2026-02-18 10:48:09 Open
233396حلويات - Uae00971505341346 2026-02-18 10:48:09 Open
233397صالون - Uae00971561159904 2026-02-18 10:48:09 Open
233401خدمات تنظيف - Uae00971552206598 2026-02-18 10:48:09 Open
233402زهور - Uae00971521200800 2026-02-18 10:48:09 Open
233403معرض سيارات - Uae00971524339149 2026-02-18 10:48:09 Open
233392المنيوم وزجاج - Uae00971569288188 2026-02-18 10:48:08 Open
233393خدمات تنظيف - Uae00971545563089 2026-02-18 10:48:08 Open

Recently Signed (credited)

Signed during window & credited to this agent.

Export CSV
IDCompanyClientMobileSigned AtLink
221108glassdiaa00971555562337 2026-02-05 13:12:59Open
222466شركة الرعد للشحنmostafa00971509927682 2026-02-05 13:10:11Open

Productivity Timeline (Daily)

New leads, FUs by this agent, and signed deals credited.

New Leads

New per day.

Follow-ups Logged

FUs by this agent per day.

Signed (credited)

Signed per day.

Window

Range & days covered.

2026-02-01 → 2026-02-28Days: 28
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